T\u00fcketiciler Birli\u011fi Antalya \u015eube Ba\u015fkan\u0131 Ne\u015fet G\u00fcnd\u00fcz, t\u00fcketicilerin, sat\u0131n ald\u0131klar\u0131 \u00fcr\u00fcn ve hizmete y\u00f6nelik ya\u015fad\u0131klar\u0131 ma\u011fduriyeti gidermek amac\u0131yla bu y\u0131l 1 milyon 229 bin 310 \u015fik\u00e2yet yapt\u0131\u011f\u0131n\u0131 belirterek, \u201cBu y\u0131l en fazla g\u0131da \u00fcr\u00fcnleri ile ev sahibi ve kirac\u0131 aras\u0131 anla\u015fmazl\u0131klar \u015fikayet edildi\u201d dedi.<\/p>\n
G\u00fcnd\u00fcz, t\u00fcketicilerin sat\u0131n ald\u0131klar\u0131 \u00fcr\u00fcn ve hizmete y\u00f6nelik ya\u015fad\u0131klar\u0131 ma\u011fduriyeti gidermek amac\u0131yla yapt\u0131klar\u0131 ba\u015fvuru say\u0131s\u0131n\u0131n, \u00f6nceki y\u0131la g\u00f6re yakla\u015f\u0131k y\u00fczde 70 artt\u0131\u011f\u0131n\u0131 dile getirdi.<\/p>\n
\u00dclke genelinde T\u00fcketici Birli\u011fi\u2019ne 2020\u2019de 594 bin 270, 2021\u2019de 723 bin 330 \u015fik\u00e2yet yap\u0131ld\u0131\u011f\u0131ndan bahseden G\u00fcnd\u00fcz, bu say\u0131n\u0131n 2022\u2019de 1 milyon 229 bin 310\u2019a y\u00fckseldi\u011fini vurgulad\u0131.<\/p>\n
G\u00fcnd\u00fcz, bu y\u0131l t\u00fcketicilerin yapt\u0131\u011f\u0131 \u015fikayetlerin y\u00fczde 70\u2019inin g\u0131da g\u00fcvenli\u011fi, ev sahibi ile kirac\u0131 aras\u0131ndaki anla\u015fmazl\u0131klar ve kargo hizmetindeki ma\u011fduriyeti kapsad\u0131\u011f\u0131n\u0131 s\u00f6yledi.<\/p>\n
\u2018RAFTAK\u0130 ET\u0130KET \u0130LE KASADA \u00d6DENEN PARA FARKLI\u2019<\/b><\/p>\n
G\u0131da \u00fcr\u00fcnlerine y\u00f6nelik \u015fikayetlerin yan\u0131lt\u0131c\u0131 ambalaj ve gramaj bilgisi, raftaki etiket ile kasada \u00f6denen paran\u0131n farkl\u0131l\u0131\u011f\u0131 gibi konulardan olu\u015ftu\u011funu kaydeden G\u00fcnd\u00fcz, \u201c\u015eik\u00e2yet s\u0131ralamas\u0131nda ev sahibi ile kirac\u0131 aras\u0131ndaki \u00e7eki\u015fmeler ikinci, kargo hizmetleri \u00fc\u00e7\u00fcnc\u00fc oldu. \u015eikayetler aras\u0131nda internet ve GSM operat\u00f6rl\u00fc\u011f\u00fc aboneli\u011fi, banka ve sigorta hizmetleri, kentsel d\u00f6n\u00fc\u015f\u00fcm ger\u00e7ekle\u015ftiren firmalara y\u00f6nelik anla\u015fmazl\u0131klar yer ald\u0131\u201d dedi.<\/p>\n
T\u00dcKET\u0130C\u0130 \u015e\u0130K\u00c2YET\u0130 DE\u011e\u0130\u015eT\u0130<\/b><\/p>\n
\u00d6nceki y\u0131llara g\u00f6re t\u00fcketici \u015fikayetinde de\u011fi\u015fiklik ya\u015fand\u0131\u011f\u0131na dikkati \u00e7eken G\u00fcnd\u00fcz, \u201cGe\u00e7en y\u0131llarda GSM aboneli\u011fi, kargo ve bankac\u0131l\u0131k hizmetleri en fazla \u015fikayet edilen konular olurdu. Bu sene g\u0131da \u00fcr\u00fcnlerine y\u00f6nelik \u015fikayetler, ev sahibi- kirac\u0131 aras\u0131ndaki anla\u015fmazl\u0131klar t\u00fcketicilerin en fazla \u015fikayet etti\u011fi konular oldu. Bu sene ilk defa kentsel d\u00f6n\u00fc\u015f\u00fcm firmalar\u0131na y\u00f6nelik \u015fikayet m\u00fcracaat\u0131 \u00e7ok fazla yap\u0131ld\u0131\u201d diye konu\u015ftu.<\/p>\n
ANTALYA\u2019DA EN FAZLA \u015e\u0130K\u00c2YET K\u0130RA ARTI\u015eINDAN<\/b><\/p>\n
G\u00fcnd\u00fcz, Antalya\u2019da t\u00fcketicilerin, sat\u0131n ald\u0131\u011f\u0131 hizmet ya da \u00fcr\u00fcne y\u00f6nelik ya\u015fanan ma\u011fduriyeti gidermek amac\u0131yla birli\u011fe 52 bin 443 \u015fikayet ba\u015fvurusu yapt\u0131\u011f\u0131n\u0131 anlatt\u0131.<\/p>\n
G\u00fcnd\u00fcz, Antalya\u2019da ev sahibi- kirac\u0131 anla\u015fmazl\u0131\u011f\u0131 ve kentte kiral\u0131k ev fiyatlar\u0131ndaki art\u0131\u015f nedeniyle \u015fikayetlerin \u00e7ok fazla oldu\u011funa de\u011findi. Antalya\u2019daki t\u00fcketicilerin g\u0131da \u00fcr\u00fcnlerindeki ambalaj aldatmacas\u0131, gramaj hilesi ile etiket fiyat\u0131 farkl\u0131l\u0131\u011f\u0131 nedeniyle yapt\u0131\u011f\u0131 \u015fikayetlerin ikinci s\u0131rada yer ald\u0131\u011f\u0131n\u0131 dile getiren G\u00fcnd\u00fcz, kentsel d\u00f6n\u00fc\u015f\u00fcm firmalar\u0131na y\u00f6nelik de 11 bin 214 \u015fikayet geldi\u011fini belirtti. (DHA)<\/p>\n","protected":false},"excerpt":{"rendered":"
\u00dclke genelinde T\u00fcketici Birli\u011fi’ne 2020’de 594 bin 270, 2021’de 723 bin 330 \u015fik\u00e2yet yap\u0131l\u0131rken, bu say\u0131 2022’de 1 milyon 229 bin 310’a y\u00fckseldi. En fazla anla\u015fmazl\u0131k g\u0131da \u00fcr\u00fcnleri ile kira fiyatlar\u0131nda ya\u015fand\u0131.<\/p>\n","protected":false},"author":1,"featured_media":66464,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[8444,1368,1006,55,2204],"class_list":["post-66463","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ekonomi","tag-gunduz","tag-hizmet","tag-sikayet","tag-urun","tag-yonelik"],"_links":{"self":[{"href":"https:\/\/haberulus.net\/index.php?rest_route=\/wp\/v2\/posts\/66463","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/haberulus.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/haberulus.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/haberulus.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/haberulus.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=66463"}],"version-history":[{"count":1,"href":"https:\/\/haberulus.net\/index.php?rest_route=\/wp\/v2\/posts\/66463\/revisions"}],"predecessor-version":[{"id":66465,"href":"https:\/\/haberulus.net\/index.php?rest_route=\/wp\/v2\/posts\/66463\/revisions\/66465"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/haberulus.net\/index.php?rest_route=\/wp\/v2\/media\/66464"}],"wp:attachment":[{"href":"https:\/\/haberulus.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=66463"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/haberulus.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=66463"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/haberulus.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=66463"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}